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Protocol

Active Listening Intelligence Gathering

Give the person in front of you your undivided attention, let them tell their story from start to finish, and pay attention to what they don't say as well as what they do. Come back later with follow-up questions rather than interrupting.

Advanced4 actions

Creator's principle

Active listening means being present: the more you receive in a conversation, the better informed you will be.

Your version

4 total

Gather more accurate information from people by listening to them without distraction or interruption.

The cadence is user-selected; the creator states the behaviours but no schedule.

  1. Get rid of any distractions and give your undivided attention to the person sitting in front of you.

    Recurring · on your cadenceDone when: Distractions are removed and your attention is on the person in front of you for the conversation.

  2. Let people tell their story from start to finish without interrupting, then come back later with follow-up questions.

    Recurring · on your cadenceDone when: The person has finished their story and you have come back with any follow-up questions you had.

  3. Pay close attention not only to what people say, but also to what they don't say.

    Recurring · on your cadenceDone when: You have noted both what the person said and what they didn't say.

  4. Make the person know they matter and that you're willing to give them all the time they need to talk.

    Recurring · on your cadenceDone when: The person knows they matter and that you're willing to give them all the time they need to talk.

Where this came from

Provenance not established.

This protocol is marked source-derived, but its persisted source, analysis, or verification chain cannot be resolved. We won't claim a source.

Effort
HIGH
communication